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Pay with Skywards Miles

As an Emirates Skywards member, you can redeem your Skywards Miles on Airport Meet & Greet and Lounge Services at countless airports around the world, regardless of the airline you are travelling on.

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marhaba means ‘welcome’ in Arabic. And that’s exactly what we offer: a warm, helpful welcome at the airport whether you’re arriving or departing.

Our range of Meet & Greet Services have been bringing smiles to passengers since 1991. Whatever type of service and support you need, we’ll make sure you’re well cared for, and guided through all the airport formalities as quickly and smoothly as possible.

In our lounges, you can relax in style no matter your airline or class of travel. These friendly, peaceful oases are the ideal place to relax, eat or catch up with work, before or after your flight.

Book any service from marhaba and our partners for yourself, friends or family and let us know the journey through the airport something to look forward to. Services start from 5,410 Skywards Miles.

Important Information

  • Emirates Skywards members can spend Skywards Miles on select marhaba and partner Airport Meet & Greet and Airport Lounge services on arrival and departure at select worldwide airports.
  • Skywards Skysurfers are excluded from this redemption partnership due to age restrictions.
  • The list of Meet & Greet and Airport Lounge services offered is dynamic and subject to availability at the time of booking. From time to time, you may see only select services offered.
  • Bookings must be made at least 72 hours in advance.
  • marhaba and partner services are not restricted to travel on Emirates. Emirates Skywards members can avail of the redemption options whether they are flying with Emirates or any other airline that services the airports listed.
  • The booking process using Skywards Miles as the form of payment must be made online via marhabaservices.com.
  • No offline bookings are possible using Skywards Miles.
  • Miles quoted are per person with the exception of the Family Meet & Greet service which includes a group of 4 passengers. A maximum of 5 additional passengers can be booked with Skywards Miles for this service.
  • Skywards Miles quoted are inclusive of Value Added Tax, as applicable on products and services provided in the UAE from 1 January 2018.
  • Members will be required to login to their Emirates Skywards membership account to spend Miles for marhaba and partner services.
  • In booking marhaba and partner services using Skywards Miles as the form of payment, the Emirates Skywards member consents and authorises Emirates Skywards to collect, use and transfer to marhaba certain relevant member information held by Emirates Skywards including; Emirates Skywards membership number; first and last names, tier status and available Skywards Miles balance. Such disclosure shall be made for the purpose of enabling the Emirates Skywards member to avail of the partnership benefits. All bookings and mileage deductions will be processed instantly.
  • Services can be paid for in full with Skywards Miles, it is not possible to pay with a combination of cash plus Miles for any individual service.
  • Any additional marhaba services required must be booked separately and paid for with cash or credit card.
  • Booking confirmation will be sent via email from marhaba.
  • Emirates Skywards members can spend their Miles for themselves or a nominee availing the services booked.
  • Skywards Miles redeemed for marhaba services are non-refundable.
  • The redemption rates for marhaba services are subject to change at Emirates’ discretion.
  • Any changes to bookings must be communicated to marhaba directly via email at marhaba@marhabaservices.com, or by calling the marhaba call centre on +971 800 627 4222. Changes are limited to cancellation and flight date change only. Service change or increase in passenger count is not permitted.
  • marhaba terms and conditions apply.
  • Emirates Skywards programme rules apply.